Technical Support


In order to best enjoy Videatives products your computer must meet certain requirements. Please review the list of computer system and software requirements prior to enrolling in a Videatives eCourse or downloading a Videatives Download.

 

Computer System Requirements

Windows

  • 250Mhz Intel / AMD or better
  • 32 MB Ram
  • 800x600 screen resolution
  • CD-ROM drive
  • Speakers for audio
  • Windows 98 or better
  • Broadband Internet connection recommended (ISDN/DSL/CABLE)

Macintosh

  • 250Mhz or better Power PC
  • 32 MB Ram
  • 800x600 screen resolution
  • CD-ROM drive
  • Speakers for audio
  • Mac OS 8.6 or better
  • Broadband Internet connection recommended (ISDN/DSL/CABLE)

Software Requirements

 Adobe Acrobat Reader 6.0 - Adobe Acrobat Reader 6.0 can be downloaded for free from Adobe's web site by clicking here. Older versions of Adobe Acrobat Reader may not work.

Click to view test PDF document.

 

 Apple QuickTime Player 6.4 - Apple QuickTime Player 6.4 can be downloaded for free from Apple's QuickTime web site by clicking here. The Apple QuickTime Player works for both Windows and Macintosh based computers.

Click to view test Quicktime video file.

 

 Microsoft Internet Explorer or Netscape Navigator - Microsoft Internet Explorer is installed by default on most Windows based systems. Make sure you are running the most recent version which can be dowloaded here. If you are using Netscape Navigator, make sure you are running Netscape Navigator 6.0 or greater. Netscape Navigator can be downloaded here.

 

 Email Address - While most of the eCourses communication revolves around online dialog from within the eCourses web site, occasionally announcements and reminders will be sent via email. For this reason, a valid email address is required in order to enroll in a Videatives eCourse.